Frequently Asked Questions

Your customer experience is at the core of every decision we make.

Kent Brooks Vice President of Customer Experience

Questions? We have answers.

Here we've compiled responses to frequently asked questions. If you have a question that isn't answered here, please email us at info@qg.com.


Q: HOW WOULD YOU DESCRIBE QUAD/GRAPHICS?
A: Quad is a leading global provider of print and media solutions. We create value for clients by helping them perform better in today’s rapidly changing world through innovative solutions that improve efficiencies, reduce costs, lift response and increase revenue. At Quad, we believe that doing things differently – and better – enhances results and that constant innovation provides customers with more agility and faster speed to market while also creating powerful consumer experiences that drive improved performance.

Q. WHAT SETS QUAD/GRAPHICS APART?
A: The Quad Difference, which is comprised of three parts: our people, who partner with you with a can-do spirit; our platform, which features best-in-class equipment and technology; and our innovation, which pushes the envelope daily to deliver savings, better customer engagement and more revenue across all channels.

Q. WHO IS THE LEADER OF QUAD/GRAPHICS?
A: Joel Quadracci is the Chairman, President & CEO of Quad/Graphics.

Q. IS QUAD/GRAPHICS PUBLICLY TRADED?
A: Yes. Quad/Graphics is a publicly traded company on the New York Stock Exchange (NYSE) under the ticker symbol QUAD. For more information, visit the Investor Relations section of our website.

Q. WHAT TYPES OF PRODUCTS AND SERVICES DO YOU OFFER?
A: As a leading innovator in the print industry, we provide a wide range of cutting-edge offerings that not only connect and engage with your target audience, but does so across all channels for maximum distribution, impact and response. For a full list of what we can do for you, please visit the Solutions and Industries portions of this website.

Q. CAN YOU INTEGRATE PRINT AND DIGITAL?
A. Absolutely. We can help you connect with your customers when, where and how they prefer through all print and digital channels. See how you can grow your brand, extend your reach and increase ROI by browsing our full range of capabilities.

Q. WHAT DOES BETTER PERFORMANCE THROUGH INNOVATION MEAN FOR ME?
A. One of the ways we stay at the forefront of the industry is through our dedicated R&D subsidiary, QuadTech. That means you benefit from our breakthrough solutions well ahead of other printers. But that’s not all. Our culture empowers employees to do things differently and better. This revolutionary way of thinking not only increases the effectiveness of your print but extends to more powerful performance across all media channels, giving you a markedly improved bottom line.

Q. WHAT KIND OF INDUSTRIES DO YOU SERVE?
A. We bring a proven track record of success for leading brands in many industries, including financial services, healthcare, insurance, publishing, retail and more. We know what makes businesses click across the spectrum. For more information, please go to our Industries area.   

Q. HOW CAN I GET A QUOTE?
A. Please fill out an online request form or email info@qg.com with your specifications.

Q. HOW CAN I CONTACT YOUR CORPORATE HEADQUARTERS?
A. To reach our corporate headquarters, send mail to:
Quad/Graphics Inc.
N61 W23044 Harry's Way
Sussex, WI 53089-3995

Or call: 1-888-782-3226

Or email: info@qg.com

Q. ARE YOU HIRING?
A. Please refer to the Careers section of this site for information on employment. You can also call 1-800-682-JOBS (5627) or email careers@qg.com.

Q. WHERE CAN I FIND INFORMATION ABOUT SUPPLYING PREPRESS FILES, ROLLS OF PAPER OR PRINTED MATTER TO QUAD/GRAPHICS?
A. Please refer to the Supplier area of this site.

Q. WHERE CAN I GET INFORMATION ABOUT QUAD/GRAPHICS’ APPROACH TO ENVIRONMENTAL SUSTAINABILITY?
A. Please refer to the Corporate Social Responsibility area of this site. In addition, feel free to email Gruff, our environmental spokesgoat, at Gruff@qg.com.

Q. HOW CAN I GET INFORMATION ABOUT BECOMING A SUPPLIER FOR QUAD/GRAPHICS?
A. To learn more about providing products or services to Quad/Graphics, contact:

GLOBAL PROCUREMENT
Bill Blackmer
Executive Director of Global Procurement
Quad/Graphics – Sussex Plant
N61 W23044 Harry's Way
Sussex, WI 53089-3995
Email: bill.blackmer@qg.com

PAPER SERVICES
Chris Grond
Executive Director of Paper Services
Quad/Graphics – Sussex Plant
N61 W23044 Harry's Way
Sussex, WI 53089-3995
Email: chris.grond@qg.com