Richmond Plant

7400 Impala Drive
Richmond, Virginia 23228
United States
(804) 264-3800
(804) 264-3800 fax

Contacts
Roland Mickens
Paper Warehouse Supervisor
(804) 264-3838
(804) 264-2869 fax
roland.mickens@qg.com

Elizabeth Rendon
Paper Materials Coordinator
(804) 264-3809
(804) 264-3869 fax
elizabeth.rendon@qg.com

Sarah K. McAlister
Materials Administrator
(804) 264-3826
(804) 261-4219 fax
sarah.mcalister@qg.com

Directions
Direction Hotline: (804) 261-4233. Maps can be faxed to dispatchers with written directions when calling for appointment times. Plus, a number of the mills have directions on hand.

Paper Specifications
Roll Paper Requirements and Specifications (PDF)

Manifest Information
Electronic manifests are required for every delivering vehicle and must be transmitted prior to the vehicle delivery. Transmissions are expected at the time of shipment, but fax copies may be substituted, provided the EMBARC is made within 24 hours of the shipment. Acceptable electronic manifest formats are: EMBARC X12 Version 4010 format and Sears EDI 856 Transfer Manifest Advice format. Specification EMBARC is no longer an acceptable format.

Rail Delivery
Rail delivery address: Greendale Siding, VA. 50" boxcars and Plate F high cube railcars are acceptable. 60' boxcars are discouraged.

Truck Delivery
Receiving is 24 hours daily with advance appointment times for every vehicle. Dispatchers making appointments must provide mill, purchase order number, trailer number that will match the manifest ID. Delivery appointment contacts are the Paper Warehouse Supervisor at (804) 264-3838 or Paper Materials Coordinator at (804) 264-3809. Jumbo rolls being delivered in the bilge (lay down) position must be on cradles and properly secured. Flatbeds are not an acceptable means of delivering rollstock from suppliers or other printers at the Richmond plant.

Roll Dimensions / Cores

Web Size
up to 75"	40-43" diameters, 3" Heavy Duty Fiber Cores w/ keyways, 5200# max roll weight
76" - 94"	*** CALL THE PLANT FOR PAPER SPECS***
95" and over	50" diameter, w/ 6" Plain Fiber cores, 10,000# max roll weight

Exceptions
Section 1.1 Roll Manifests
Electronic manifests are required for every delivering vehicle. All roll manifests must be transmitted electronically at the time of shipment. Fax copies may be forwarded at the time of shipment, provided the electronic manifest is transmitted within 24 hours of shipment. Acceptable manifest formats are: GCA EMBARC X12 version 4010 and Sears EDI 856 Transfer Manifest Advice format.

Section 1.3 Bar Codes
Bar Codes for roll weights are not required.

Section 2.1 Roll Dimensions
Within an order of shipment, actual diameters must not vary by more than +0" to –1.0". This is a safety issue and deviation will not be tolerated.

Section 2.2 Cores
Rolls less than 105" in width, 3" ID non-returnable fiber cores with properties consistent to printing at speeds in excess of 3,000 f.p.m. Rolls over 105" in width, 6" ID non-returnable fiber cores with properties consistent to printing at speeds in excess of 3,000 f.p.m.

Additional Specifications
Our Richmond plant unloads jumbo rolls that must be delivered in the bilge (lay down) position using a cradle mover. It is expected that shippers of these rolls have the necessary equipment cradles in place to meet that end. Flatbed delivery of jumbo rolls is not an acceptable delivery method at our facility because of the risk of injury to our personnel and damage to the paper.

We prefer to specify core and diameter requirements on a "by job and by order basis" to provide us with the greatest flexibility in utilizing the paper ordered at our facility and at other printing facilities.