I don’t think there is any right way or wrong way to run a business, but if there’s a monument to be made, it’s the values that are instilled in the business. And hopefully those values will live long after me.Harry V. Quadracci Founder, 1936-2002
Ready, fire, aim
That’s how our founder, Harry V. Quadracci, summarized the blend of disruptive innovation and disciplined business practices that inspire us to rewrite industry norms and create meaningful value.
It’s a formula we still follow today, building a foundation of prosperity that transforms the power of print and digital media into an economic engine that benefits us all.
In a mature industry, growth has to make compelling economic sense, and it needs to create value in the future.John Fowler Vice Chairman, Executive Vice President of Global Strategy & Corporate Development
Continuous improvement is a journey. We’re committed to challenging our mindset every day, building an environment where it is ingrained to eliminate problems, find a better way and celebrate improvements.Mike Stark Director of Lean and Continuous Improvement
We cultivate a daily culture of continuous improvement and innovation that reflects our core values and is fueled by customer expectations. Or, as we call it, our journey to “find a better way.”
Aligning corporate strategy with the shop floor, we constantly monitor metrics in the value stream – including safety, quality, cost and delivery – to find ways to improve efficiencies and performance.
Improving in real time is our everyday mindset. We accomplish this by combining daily war-room meetings to resolve issues, collecting information to find root causes, and tapping group intelligence to reduce waste and cost throughout the company.
Quad is essentially now a data stewardship company, with the most comprehensive controls in the industry. We’re responsible for the intellectual property and digital information of thousands of customers internationally.Director of Compliance
Doing the right thing just naturally pays off economically. When you’re honest, transparent and respectful, people are willing to work with you, and it makes your business more sustainable. We can afford to do the right thing because we look at our business both short- and long-term and here for generations to come.John Fowler Vice Chairman, Executive Vice President of Global Strategy & Corporate Development
Operating with integrity
At the heart of Quad/Graphics lies a set of well-defined values that guide every aspect of how we do business: Have fun. Make money. Trust in trust. Do the right thing. Do things for the rose. Innovate. Grow. These values, established by our founder, the late Harry V. Quadracci, guide how we, as a responsible company, go to market. These values form the soul of Quad.
From the beginning, our company has had consistent ownership, allowing a tremendous continuity of management. Our leaders are still here to see the results of their decisions, so there’s a sense of long-term obligation to our shareholders, our employees and our values system.